Website: https://quantummitrasolutions.com
Company: Quantum Mitra Solutions (“Company”, “we”, “us”, or “our”)
- Purpose of this Policy
This Privacy Policy governs how Quantum Mitra Solutions collects, uses, stores, discloses, and safeguards personal data obtained through our website and services. We are committed to protecting the privacy and confidentiality of all users, in compliance with applicable laws and best practices in data protection and cybersecurity.
By accessing or using our services, you acknowledge that you have read, understood, and agreed to the terms of this Privacy Policy.
- Legal Basis for Data Processing
We collect and process your data only when we have a lawful basis to do so, including:
- Consent (e.g., for email marketing)
- Performance of a contract (e.g., to deliver services)
- Legal obligation (e.g., tax compliance)
- Legitimate interests (e.g., site security, analytics)
- Data We Collect
We collect different types of data depending on your interactions with us:
- Personal Data
This may include:
- Name
- Email address
- Phone number
- Company name
- IP address
- Billing and shipping address
- User account data (username, preferences)
- Sensitive Personal Data
We do not intentionally collect or process sensitive personal data such as race, religion, health data, or biometric identifiers. If you voluntarily submit such data, it will be processed only with your explicit consent.
- Usage Data and Technical Information
- Device type, OS, browser type
- Location (approximate via IP)
- Pages visited, session duration
- Referral URLs
- Interaction behavior (clicks, scrolls)
- Cookies and Tracking Technologies
We use first- and third-party cookies for:
- Site functionality
- Session management
- User preferences
- Analytics (e.g., Google Analytics)
- Marketing and retargeting (e.g., Meta Pixel, LinkedIn Insight Tag)
You may adjust your browser or cookie settings at any time. For more, please see our [Cookie Policy].
- How We Use Your Data
We use personal data only for legitimate business purposes including:
- To respond to inquiries and provide support
- To deliver services you request
- To process payments and transactions
- To send newsletters, updates, and promotions (with consent)
- To improve website content, design, and performance
- To comply with legal and regulatory obligations
- To protect against fraud, spam, or misuse of our services
- Data Sharing and Disclosure
We do not sell your personal data. We may share your data with:
- Service Providers: Hosting, analytics, payment gateways, CRM systems, cloud storage (under confidentiality agreements)
- Legal Authorities: If required by law, court order, or governmental request
- Business Transfers: If we merge, sell, or transfer part of our business
All third parties are contractually obligated to maintain strict confidentiality and data protection standards.
- International Data Transfers
We may transfer your data to jurisdictions outside your country, including to the United States and other countries that may not provide the same level of data protection. Where applicable, we implement safeguards such as:
- Standard Contractual Clauses (SCCs)
- Data Processing Agreements (DPAs)
- Appropriate technical and organizational measures
- Data Security
We take data security seriously and implement multi-layered measures to protect personal data including:
- HTTPS encryption
- Firewalls and intrusion detection
- Regular software and server security updates
- Access controls and authentication protocols
- Data minimization and role-based access
Despite these efforts, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.
- Data Retention
We retain data only as long as necessary for the purposes for which it was collected or as required by applicable laws, including:
- Comments and form submissions: retained indefinitely unless deleted by the user
- User accounts: retained until account deletion or request for removal
- Billing and legal records: retained for 7 years (or as legally required)
- User Rights and Control Over Data
You may have the following rights depending on your jurisdiction:
- Right to rectify – Correct inaccuracies
- Right to erasure – Request deletion of your data
- Right to data portability – Receive your data in a machine-readable format
- Right to object – Opt out of marketing or certain data uses
To exercise any of the above rights, please contact us at [[email protected]]. We may verify your identity before processing your request.
- Children’s Privacy
Our website and services are not intended for children under 13 years of age (or under 16 under GDPR). We do not knowingly collect data from children. If we discover that a child has submitted personal data without parental consent, we will delete it promptly.
- Third-Party Links and Integrations
Our website may contain links to external sites or services (e.g., embedded videos, links, CRMs). We are not responsible for their privacy practices. We encourage you to read the privacy policies of those third-party services.
- User-Generated Content
When you post content (e.g., comments), we collect metadata, your IP address, and user agent string. This helps with spam prevention and moderation. Comments may be checked through automated spam detection systems.
Profile pictures via Gravatar may be visible when linked to your email.
- Policy Updates
We may revise this Privacy Policy periodically. Material changes will be communicated by updating the “Effective Date” and, where appropriate, by notifying you directly.
We encourage you to review this page regularly to stay informed about how we protect your data.
- Contact Us
For questions, concerns, or to exercise your rights, please contact:
Quantum Mitra Solutions
Email: [email protected]
